Mac Support & Consulting, Apple Certified Consultants: Case Study

Kitchens Alive

Kitchens Alive!

Glenda Good

Business Switching from PC to Mac

Glenda Good is a small business owner running a kitchen design studio called Kitchens Alive! The company was moving from an existing windows database onto a new Mac CRM system called Daylite. In simple terms, they were transferring all of the business database onto a Mac. "We are loving the move to Mac from our Windows based software." With a few employees on board Glenda was requiring a system that would promote efficiency. Like most business owners her life is busy, downtime was not an option. Her goal was to be as effective as possible for her company. She realized that by spending time and effort setting up a consistent & active computer network would ultimately save her time and money. Read More

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Michael Ho

CBC Canada

Develop a course for troubleshooting Mac OS X

When CBC Canada implemented Macintosh computers into their existing Windows network, they turned to their IT professional Michael Ho for advice. With no prior knowledge of how the Mac OS X works Michael needed to get some in-depth training. It was essential that Michael felt completely comfortable with every area of the OS X environment. The problem was that none of the advanced classes for Mac support specialists, included an introduction to the Mac.

The goal was to develop a hands-on course that would provides an in-depth exploration of troubleshooting on Mac OS X. And also to present Michael with a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. Read More

Stephen Madigan, PHD

Family & Personal Counseling

Training & Support on a Critical Business Project

Stephen Madigan is a world renowned personal and family therapist and owner of the Yaletown Family Therapy Clinic. Stephen was looking to receive training & support on a critical business project. Stephen was wanting to make professional video's from countless hours of interview & seminar footage. The main idea was to use the videos on his company's website to promote some of the various therapeutic alternatives to the counseling practice.

To assist Stephen in the creation of his videos while teaching him how to fully utilize the iMovie suite on his own. First and foremost their was a sense of urgency to get the videos edited and uploaded to his website. Like most business owners, time was a factor. Read More